Support

Questions, problems, or ideas: email us at support@orangebaton.com and we will get back to you. The app’s Settings screen has a Contact Support button that pre-fills the app and iOS version.

Before you write

• FAQ: The FAQ covers what a baton is, the stages, the notification, the Team plan and its limits.
• If a notification did not arrive, check that Orange Baton is allowed to notify you in iOS Settings, and that the pass went to you: you are only notified when the baton is passed to you by someone else.
• If an invitation link does not open the app, install the app first, then open the link again, or enter the code from the invitation email under Organizations.
• If the Team plan does not show as active after a purchase, open Settings in the app and tap Restore Purchases. The subscription belongs to the owner’s Apple Account.